Customer care operations

As the quality leader in its field, buw customer care operations implements comprehensive customer care solutions across all communication channels. The suite of services ranges from classic call centre operations in customer service, to telesales, through to complex business process outsourcing.

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Consulting

buw consulting is the largest customer management consultancy in Germany. We are dedicated to developing optimised customer relations in sales, service and customer care. As a strategic consultant, we can devise a customer management strategy that is perfectly tailored to your individual needs. And as an implementation consultant we offer comprehensive support and guidance right through to the successful completion of the project.

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Birthday present

To celebrate the 20th Birthday the employees of buw have thought of a very special gift for the founding Managing Directors Jens Bormann and Karsten Wulf: a LipDub video of “Sing Hallelujah” by Dr. Alban.

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New branch in Cluj

buw Unternehmensgruppe in accordance with their general growth strategy opens a new near shore branch in Cluj Romania. As of June we will support a leading telecommunications provide with their customer management.

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We have heart

Since March 1993 we travel together along the same entrepreneurial path step by step with passion and dedication. We have understood that employees engaged with their hearts and minds are essential for the successful customer management of our clients.

buw scores again at the Top Job awards

Award for buw!
On the 31.01.2013 buw Unternehmensgruppe were voted one of the most attractive employers in the medium-sized businesses class for the sixth time in a row. We are very proud of this award as it mirrors the opinion of the employees and is a witness to the high quality of our personnel work.

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