Established:

3 March 1993

Founders and Managing Partners:

Jens Bormann, Karsten Wulf

Managing Director:

Daniel Benzenhöfer (Münster, Halle/Saale, Schwerin, Leipzig, Wismar)

Offices in Germany:



Offices outside Germany:

Osnabrück, Münster, Halle/Saale, Schwerin, Leipzig, Berlin, Wismar



Pécs (Hungary)
Timisoara (Romania)

Number of employees:

4,400 permanent full-time and part-time employees

Sales 2011:
Sales 2010:
Sales 2009:
Sales 2008:
Sales 2007:


Rating:
(average allocated statistical one-year default probability)

EUR 105 m
EUR 89 m
EUR 81 m
EUR 76 m
EUR 66 m


1 (A-) 0.09%
(example of how this rating can be interpreted: of 10,000 customers that have been allocated a rating of "1", an average of 9 customers will default in the next 12 months)

Awards:

Entrepreneur of the Year
European Call Centre Award, in the category Corporate Culture and Culture
Quality Leader in the Call Centre Trend Survey

Best Practice Award, category Services
"Top Job" 2009 (recipient of 4 awards including Best Employer in Lower Saxony and top 3 in Germany)
"Top Job" 2010 (second-best employer among German medium-sized firms and ranked 5th in the category "Healthy Employer")
"Top Job" 2011 (one of the best employers in Germany for the fourth year running)
"Top Job" 2012 (one of the best employers in Germany for the fourth year running)